Vellamo Global Trade and Consulting
Integrated Export and Consulting Process
Customer Demand and Needs Analysis
1.
The customer's requirements are gathered in detail, including product specifications, quantity, delivery time, payment terms, and other relevant factors. Based on this information, a thorough analysis is conducted to determine the most suitable pricing and production conditions. This ensures that the right product is sourced at the right price, establishing a strategic approach to meet both the customer's needs and expectations effectively.
Determining the Optimal Level of Supply and Production Process
2.
In this stage, the supply chain and production processes are carefully evaluated and optimized to ensure efficiency. Factors such as cost, quality, lead time, and capacity are considered to establish the best possible conditions for both the supplier and the manufacturer. The goal is to align production schedules with customer requirements while minimizing costs and ensuring high-quality standards.
Proposal Preparation and Presentation
3.
Based on the customer's requirements and the analysis of the supply and production process, a detailed offer is prepared. This includes product specifications, pricing, delivery schedules, and payment terms. The offer is then presented to the customer, clearly outlining the benefits and value proposition to ensure alignment with their needs and expectations.
Proforma Invoice Issuance and Approval
4.
Once the terms and conditions are agreed upon, a proforma invoice is prepared, detailing the product specifications, pricing, quantities, and payment terms. This document serves as a preliminary agreement and is sent to the customer for review and approval. Upon confirmation, the proforma invoice becomes a reference point for the final contract and further processing.
Production and Quality Assurance Process
5.
Once production is complete, the products are delivered according to the agreed schedule. After the delivery, a post-operation evaluation is conducted to assess the entire process, including customer satisfaction, delivery timeliness, and product quality. Feedback is gathered to identify areas for improvement and ensure continuous enhancement of future operations.
Logistics and Customs Management
6.
This phase involves coordinating the transportation and logistics to ensure timely and secure delivery of goods. It also includes managing all customs procedures, ensuring compliance with export regulations, and handling the necessary documentation for smooth clearance. The goal is to minimize delays, avoid potential issues at customs, and ensure the products reach the customer without complications.
Delivery and Post-Operation Evaluation
7.
After the products are delivered, a post-operation evaluation is conducted to review the entire process. This includes assessing the accuracy of the delivery, the condition of the goods upon arrival, and the customer’s satisfaction with both the product and service. The feedback collected helps identify any areas for improvement in the process, ensuring that future operations are more efficient and better aligned with customer expectations.